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#26517

How can I get info on returning a item?I need to get some kind of an authorization number to be able to return a item.

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by #1798254

According to the Rikkishop Returns & Exchanges policy, in order to return your item, please follow the steps below:
  • Email Rikkishop Customer Service at service@rikkishop.com with full details regarding your issue, including pictures of defects or problems.
  • The company service department team will contact you within 24 hours in case your return request is approved.
  • Ship the return package to the Rikkishop warehouse and submit the return shipping tracking information such as the tracking number & delivery company on their website.
  • The company will email you a confirmation of refund or exchange.
  • The refund/exchange will be issued to you within 1 week following your return.

If you need further assistance, you may chat with the company customer service team online.

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Question:

Exchange.

I bought trousers about two or three weeks go, but the are too large. Is it possible to change them?

I'm afraid I haven't got the original package. The number is MML9321**** Thank you.

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Question:
by Wanda M Rkt #15688

Faux fur coat.

I ordered my coat on Jan 3 and I am waiting on a shipping notice. How long will it be?

Are you overseas? I am just anxious to receive my coat.

Please inform me of something. Thank you.

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